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LDI Service Group provides service and repairs for commercial kitchen equipment in Alberta, Vancouver Island, and the Northwest Territories. We can service just about anything with the thousands of parts we have in stock, including cooking and refrigeration equipment, from our branch warehouses located in Calgary, Edmonton, and Victoria. Our services include repair and maintenance of:
LDI participates in Factory Trainings for continuous learning on specific equipment, brands and technologies in the field to ensure quality servicing. Not only that - we’ve been trusted by brands to host them ourselves. Trust the true experts to service your restaurant kitchen equipment. Call us to service your equipment today!
Refrigeration, Beverage, Cooking, and Baking Equipment Repairs
What We Can Do for You?
Our technicians can help reduce equipment breakdowns, loss of productivity, and loss of revenue with our planned maintenance programs. This can help extend the life of your valuable equipment.
24-hour Emergency Service and Repairs
To keep your restaurant, institution, or commercial production facility going, LDI Service Group offers 24-hour emergency service and repairs for a wide variety of cooking equipment across Calgary, Edmonton, and Vancouver Island. We have one-ton and half-ton trucks available to transport ovens and other heavy equipment.
Why buy new when you can have your food equipment refurbished to like-new condition? Be sure to ask about our equipment refurbishing service!
Packaging machinery repairs
Your packaging equipment does a lot of work in one day! Overheating and other system failures happen and that’s when we come in. All of our technicians are capable of getting your machine back up and running no matter what brand it is.
Don’t risk falling behind on your packaged goods! Contact us to get your packaging machinery serviced.
Factory-trained and Government-licensed Technicians
No guesswork here; our technicians have been factory-trained to service a whole range of commercial food-preparation equipment, including broilers, chillers, ovens, garburators, catering equipment, freezers, fryers, and a whole host of other food-service items.
One Company to Service Them All
From coffee machines to combi ovens, there’s one company to call for service and repair throughout Southern Alberta. At LDI Service Group, we don’t use automated systems; when you call, you will reach a real person. Our customers depend on our dedicated team; we always strive to deliver excellent customer service. Call LDI Service Group today!
Tech was a great help and very informative. We will use their services in the future for sure.
- Rachelle D.
Efficient and Friendly Service
Really happy with LDI’s service, especially technician Greg! Very efficient and friendly service. LDI will be on my calling list.
- Nina J.
Clean and Fast Work
Greg came this morning right on time and was able to find the problem. Thanks to him and LDI our gas powered oven is working again.
Clean and fast work - and he was able to make our kitchen staff very happy as they could start to prepare lunch for our customers at the Kaffee Stube, Edelweiss Village.
- Volker B.
Very Professional and Polite Staff
These guys are great! I needed help with my commercial dishwasher and they were very professional and polite.
- Awad A.
Left a Lasting Impression
Super helpful, went above and beyond to fix something that wasn't even on his work order. Adam was super professional and understood how customer service can leave a lasting impression!
- Jane B.
Very professional and reliable. Highly recommended for pizza restaurant equipment maintenance.
- Swan Pizza Calgary
I Wish I could Give Them 10 Stars
Fantastic people here, my personal star at this place is Corrine, she saved me so much headache and wasted time. I'm a service tech, I needed a temperature control switch for a food warmer in a restaurant I was servicing yesterday, and I was having a hard time getting anywhere with finding the unit I needed. All the suppliers I'd called were unable to help look up the part because I had no model number. I called LDI and Corrine took my call. I sent her a couple not so great pictures of the unit and she said she would see what she could do. I went on for a couple of hours, not expecting to hear back from anyone due to no model number. Corrine calls me back, to my surprise, and says she had located something that should work and quoted me an excellent price on the unit. When I picked up the unit it wasn't only a close match to the one I needed - it was exactly the model of switch i was replacing. I could have almost fallen over, I couldn't believe it. And the other ladies in the office were also great; the one who actually served me was practically jogging around the place to help me get going faster.
If I could give these people 10 stars I would. Thank You Corrine, you're amazing.
- J Anthony B.
5 Out of 5!
My main piece of equipment broke at my busiest time of year. It isn’t a common piece of equipment and the manufacturers were not able to tell me what the issue could be. Luc came out and was able to troubleshoot and fix the issue for me within a short time. I am more than grateful and happy with his expertise, professionalism and patience especially because this wasn’t a common piece of equipment or a known problem with the machine. 5 out of 5 most definitely!!
- Natalie T.
Excellent Customer Service
I have been very impressed with the excellent customer service I have received from LDI as we moved into our new commercial kitchen. The team in the office are very pleasant and efficient in setting up appointment times and the start-up technician we met onsite was excellent and very thorough in explaining how to use our new combi oven and blast chiller. I was even more impressed with the excellent and very responsive service I received when having questions about our new dishwasher. I really appreciate LDI's enthusiasm to solve a problem and create a solution. It has been a pleasure working with LDI and I will definitely be recommending them. Thank you!
- J’Val S.
They Always Get the Job Done Right
Have been using LDI for several years now and they’re great! They know their stuff and when I drop off anything for repair, I know it’ll get done right. The ladies at the front are always friendly and helpful and I’ve never had a bad experience. That’s saying a lot considering I frequent this establishment at least a dozen times a year.
- Serina M.
We have used LDI for the past 10 years servicing our Kitchen Equipment. Their office staff is always professional in how they deal with our calls, they have very knowledgeable technicians. Their quotes always come in on budget and they stand behind their work!
- Derek D.
My Go-To Guys
I called and wanted to get a quote to fix the walk in fridge. I have zero experience with this stuff as I just started a new job. Anyways the woman who answered the phone explained to me that it's not very accurate for them to give quotes over the phone as they don't always get the full story. Anyways she talked me through how they price their quotes out and we scheduled a tech to come out, and why they price it the way they do. I was able to take that info to my boss and answer his questions about pricing. You made me feel like I knew what I was doing, you are awesome! Thanks for fixing our fridge! You guys are my go to!
- Arianna A.